Orders are processed within 1–2 business days. Once dispatched, delivery usually takes 5–8 business days depending on your location. You'll receive a confirmation email with a tracking link the moment your order ships.

As soon as your order ships, we email you a tracking number and link. Just click it to see live updates. If you can't find the email, check your spam folder or reach us at support@trycarevia.com and we'll resend it.

First, check around your property, with neighbors, and any safe drop-off spots. Carriers sometimes mark parcels as delivered a day early. If it still hasn't turned up after 48 hours, email support@trycarevia.com with your order number and we'll open an investigation with the carrier right away.

Contact us as soon as possible at support@trycarevia.com. If your order hasn't shipped yet, we can update the address for you. Once a parcel is in transit, we're unable to change its destination, so please reach out quickly.

This is normal in the first 24–72 hours after your order ships. Tracking details only appear once the carrier scans your parcel into their network. If there's still no movement after 5 business days, get in touch and we'll chase it up for you.

Every order is backed by our 30-day money-back guarantee. If you're not happy with your purchase, reach out within 30 days of delivery and we'll make it right.

Email support@trycarevia.com with your order number and a short note about the issue. Our team will walk you through the next steps and send you return instructions if needed.

Once your refund is approved, it's processed to your original payment method within 3–5 business days. Depending on your bank, it may take a little longer to appear on your statement.

Absolutely. Before requesting a return, message our team, most result issues come down to prep or application, and a few quick tips often solve them. We want you to get the finish you paid for. If we can't, your 30-day money-back guarantee has you covered.

No. Our products are designed to be applied by hand, no spray gun, no buffer, no professional gear. If you can wipe down a surface, you can get a professional-looking result in your own driveway.

With proper application and normal care, results can last more than 24 months. Longevity depends on how the vehicle is stored, driven, and maintained, cars kept garaged and washed regularly hold their finish longest.

Our paint products work on the clear coat, the transparent layer sitting over your color. When that layer clouds and oxidizes, your paint looks dull and faded. Restoring the clear coat lets your real color show through again, so it works across the full range of factory paint colors.

A little goes a long way. Coverage depends on the size and condition of your vehicle, larger or heavily faded cars may need more. If you're unsure, message us with your make and model and we'll help you choose the right amount.

Clean and dry the surface thoroughly first, prep is everything. Work in the shade on a cool panel, apply evenly, and let the product do the work. Every order includes clear step-by-step instructions, and our team is one email away at support@trycarevia.com if you'd like guidance.